Are the spices organic?
All current Evermill spices are organic: grown on land free of synthetic fertilizers, growth regulators, insecticides, or herbicides for at least three years. More information on this can be found at www.evermill.com/spices
Can I buy a gift card?
Of course! You can purchase a gift card here.
How many and what spices come in my spice rack?
Depending on your purchase, your spice rack will ship with either 12 or 18 spices. Individual spices are available as add-ons, as well as refills. (Note: spices indicated with an * are only offered in the 3-tiered rack).
Bay leaves (whole)
Red pepper flakes (whole)
Italian Blend (whole or ground?)
Evermill Blend (whole or ground?)
Captain’s Blend (whole or ground?)
Allspice (ground) *
Cloves (whole) *
Coriander (whole) *
Mustard Seed (whole) *
Nutmeg (ground) *
Sumac (ground) *
Why did you pick these spices?
These spices are the building blocks of the most common blends and mixes — they’ll provide the widest range of possibilities for your cooking experience.
What are your spice rack offerings?
This rack is offered in two sizes (18 spice and 12 spice) and four colors (silver, gunmetal, black, and white)
In Drawer Model
This model is offered in two sizes (18 spice and 12 spice) and in one color (black)
How much space will the rack take up on my countertop?
3 Tier Size- Height 9.625” Width 18” Depth 3.5” Carton weight: 25lbs 24.5” x19.5” x 8.25”
2 Tier Size- Height 6” Width 18” Depth 3.5” D Carton weight: 21lbs 24.5” x15.55” x 8.25”
Will the In Drawer rack fit in my drawer?
Our In Drawer rack is modular, with each (18 or 12) pieces being 3.5’’ H x 3.25”L x 3.25” W, and seamlessly connecting via magnets.
Can I customize my spice collection?
Unfortunately at this time, you can only purchase the spice collection as a set assortment in one of the two tiers. Feel free to message us with any product offerings you would like to see from us in the future, as we are always listening!
How and from where are the spices sourced?
We use best in class suppliers in the United States to source the spices. They’re grown globally and the countries of origin vary depending on the individual spice. From the beginning, our priority has been to deliver the highest quality product out there.
Who grows your spices and where are they from?
Given Evermill’s extremely high standards for spice quality, we source our spices from a rotating group of farmers and growers. Growing spices can be subject to environmental, geographical, and even political forces, and so we are always looking to work with the best sources. For more information on our current stock, you can find specifics on each spice here www.evermill.com/spices
Will Evermill be adding more products to its line in the future?
Yes! Stay in the know through our newsletter (you can sign up here) and follow along on our social channels for the most up-to-date information.
Will Evermill be offering any seasonal or holiday-themed spices?
As of right now, we are not offering any seasonal or holiday-themed spices, but be on the lookout in 2021 as we likely venture into seasonal spices.
Care Of Products
How do I clean my rack and my wells?
Glass wells are dishwasher safe, but the well lids need to be washed by hand. To wash your spice rack, we recommend using a natural-based cleaner and a soft cloth or paper towel.
Where should I keep my rack?
Spices are best protected away from sunlight and heat. We love keeping ours displayed on the kitchen counter (away from the stove!) or inside of a cabinet or drawer.
Can I Put My Wells In Microwave or Oven?
We advise that you keep your wells and lids away from all types of heat (note: the glass wells are dishwasher safe.)
How long will my spices last?
Spices are best enjoyed within six months, and we suggest that you replace them every year for guaranteed freshness. With our text-to-refill system, you can refill your spice jars by simply sending us a text. We’ll also remind you when it’s close to refill time.
How much assembly of the rack is required?
The rack comes assembled and ready to go when unboxed. However, we suggest cleaning out the spice wells with soap and warm water once receiving them, and then once dry, pouring spices into each individual jar. If you wish to mount your rack to a wall, please use the mounting rack and hardware included. You can find the instructions on how to do so HERE.
Shipping and Returns
Where do you ship and how much does it cost?
We offer two hour delivery in NYC, LA, and SF for $12 per shipment. For delivery to all other cities, you can find shipping information here.
Can I purchase Evermill spices in retail stores?
Because we’re focused on getting you spices that are as fresh as possible, we currently do not have our spice collection sitting at retail stores. You can purchase directly online here:
How does the text-to-refill program work?
Our text-to-refill service allows you to replace your spices as needed in small, sustainable quantities. Text our team whenever you’re in need of a replacement and we will deliver it right to your door. More info here.
How quickly can I get my spices or my rack?
In select zip codes in NYC, Los Angeles and San Francisco, we are delivering spices and racks in two hours. For all other cities, find our shipping info here.
What is your return policy?
Our highest priority is making sure that you are happy. With this, we accept all returns within a 30 day period, no questions asked.
How much do you charge for shipping?
Shipping costs are calculated depending on your zip code and when you want your order to arrive. Please use our shipping calculator here.
What are your shipping options?
We ship out most of our shipments with UPS. Our spice refills typically ship out USPS. For all packages that are being delivered within the two-hour timeframe in select zip codes in LA, SF, and NYC, we use a speciality courier service.
When will 2-hour delivery be available in my area?
We’re always working on adding new cities to our two hour delivery area. If you’re looking to see this service in your own city, send us an email or text and we’ll do our best to make it happen.
How do I return or exchange my item without original packaging?
Please email us at email@example.com and we would be glad to help.
Where can I check the status of my order?
You can check the status of your order at www.evermill.com/account or text or email us.
Do you offer international shipping?
We do not currently offer international shipping but hope to soon. Email us to let us know where you would like to see our products offered and we will do our best to bring Evermill to your home city.
Do I get marketing texts with the text-to-refill program?
Nope! We will never text you about anything marketing. We will only send you reminders when your spices are expiring so that you’ll always have a fresh batch on hand.
Does Evermill have an affiliate program?
We do. If you think that you would be a good fit for each other please reach out to firstname.lastname@example.org