Our highest priority is making sure that you are happy. With this, we accept all returns (except custom racks) within a 25 day period, as long as spices have not been used, and item are in original packaging. We just ask that you mail it back to us or we can send you a label with our rates and deduct this from your return.

As we’re a small company, the items returned without spices, jars without seals, or without original packaging, will incur a 30% restocking fee.

We do not accept any international returns, including from Canada.

We will do as much as possible for you to make sure you love your product and it’s right for you.

We can always exchage racks either color or style (In-Drawer or Counter Top or vice versa) during the 25 day window, you can keep your jars while we process this! Please email us athello@evermill.com.

All sales are final on custom orders. If there was something damaged during shipping or a quality issue we will do everything we can to fix it.

We're a three person company and each rack takes about 30 minutes to pack up and ship. We appreciate your understanding.

Because we’re focused on getting you spices that are as fresh as possible, we currently do not have our spice collection sitting at retail stores. You can purchase directly online here.